At Advantage Contact Center, we are people helping people in search of the right clinical trial. We have a dedicated clinical trial recruitment team of healthcare specialists. Our dedicated healthcare specialists excel in patient recruitment from the pre-screening process, preparing them for their first office visit, reminding them of their appointments and even providing video visits. We are here to ensure your clinical trial runs smoothly.
We enhance patient engagement, allowing you to focus on what truly matters: site relations, research and patient care. Our call center provides live assistance, answering queries and guiding pre-qualified candidates directly to study coordinators.
Partnering with us will optimize your recruitment process, reduce the time needed to get randomized patients and improve patient outcomes.
As an omni-channel contact center, your potiential patients can self-select how they would like us to communicate with them.
Enhance patient engagement using expert recruitment strategies. We provide immediate assistance to patients with our team of seasoned call center agents.
Smarter Calls with AI — Voice AI that understands and responds. AI Agents are HIPAA compliant and can be used to complete pre-screener questionnaires with your potiential referrals using natural language and voice recognition.
Video First Office Visits. This is a viable option to provide support to your clinical trial partners were an onsite first office visit may not be necessary.
Streamline your clinical trial recruitment with pre-qualification.